Upgrading, changing, and cancelling your plan

Paulina V.
Paulina V.
  • Updated

Upgrading my account


You can upgrade your account to a paid plan by going to the waffle icon on the top left-hand side > click the three dots next to your profile picture > choose Account. From here, go to the Plan tab > choose a plan and click “Upgrade.”

 

Highnote Gather feedback on your tracks 2023-02-15 at 11.18.08 AM

 

When you click “Upgrade,” you can confirm or cancel your upgrade.

 

Highnote Gather feedback on your tracks 2023-02-15 at 11.19.02 AM

 

When you confirm, you can enter your card details on the next screen, and click “Subscribe” to confirm your upgrade.

 

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Once your upgrade is complete, you can see your current plan labeled as “Current Plan.”

 

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Changing my plan


You can change your plan by going to the waffle icon on the top left-hand side > click the three dots next to your profile picture > choose Account. From here, go to the Plan tab and choose either Downgrade or Upgrade depending on the plan you’re on.

 

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If you Downgrade or Upgrade a plan, depending on whether you’re on a Monthly or Annual plan, you may see prorated charges.

 

Canceling my account


By downgrading your account to a Free plan, you’re canceling your paid plan with us. If you’d like to delete your data, you can reach out to us through our Contact Us page with your request.